CLINICAL LIAISON – AP HEALTHCARE

Req No. 1749BR
Job Title CLINICAL LIAISON – AP HEALTHCARE
Employment Status Full Time
Employment Type Exempt
Country United States
Location US-PA-Monroeville
Organization US - Global Healthcare
Job Description and Qualifications Air Products Healthcare, one of the top five providers of home respiratory products and services in the U.S. and a subsidiary of Air Products and Chemicals, Inc.(NYSE:APD), is seeking a Liaison for our Monroeville location.

Job Description:

The Clinical Liaison works in conjunction with an assigned hospital’s Case Management/Continuing Care staff and personnel to plan for home care services for patients receiving Respiratory/DME services and Home Infusion Therapy services.

Job Responsibilities:

-Identify, maintain, and develop relationships with hospital personnel, case managers, physical therapists, social workers, physicians, nursing, etc.
-Coordinates the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-up.
-Deliver and train patients and care givers on equipment ordered to ensure proper handling and usage of equipment.
-Provide or assist with in-service training seminars and/or CEU programs.
-Represent company at local, regional and other assigned trade shows.
-Complete and submit all required paperwork requirements (Referral Intake Forms, Insurance Verification Documents, Delivery Tickets, Clinical Liaison Activity Logs, etc) and special information reports with specific deadlines in a timely fashion.
-Maintain knowledge of all our provided products and services and other pertinent information related to our business.

Job Qualifications:

-Customer service/billing experience in a health care environment required
-Knowledge of rehabilitative therapies, medical equipment and pharmaceuticals and is highly desirable.
-Knowledge of Medicare/Medicaid regulations, insurance contracts required
-Excellent written and verbal skills
-Strong listening, problem solving, planning, and organizational skills
-Strong computer skills desirable
-Bilingual helpful
-Ability to present products and services in a professional manner

We offer our employees competitive salary and benefits programs to include a 401k plan with company match, paid vacation and more. For more information, visit www.airproductshealthcare.com.

To apply for this position, please visit the Air Products Healthcare Career Center at www.airproductshealthcare.com/careers Click on “Current Job Openings”. Click on Job Req 1749BR to apply specifically for this position.

We thank all applicants in advance for their interest; however, ONLY those applicants who are being considered for an interview will be contacted.

An Equal Opportunity Employer M/F/D/V where diversity matters.